Privacy Policy

Welcome to POPES Electrical & Data Supplies (“us”, “we”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information both online and offline, including through our website and physical stores located in Canberra, Australia. By using our services or accessing our website, you consent to the practices described in this Privacy Policy.

Information we collect

We collect personal information that you provide directly to us, such as your name, contact information, payment information, and purchase history. This information is collected when you make purchases, create an account, sign up for our newsletter, or communicate with us.

In addition, when you visit our website, we may collect certain information automatically from your device. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

How we use your information

We may use the information we collect from you for various purposes, including:

  • Processing and fulfilling orders you place through our online store and physical stores.
  • Communicating with you about your orders, product updates, and promotions.
  • Providing customer support and addressing your inquiries.
  • Sending you marketing communications if you have subscribed to our newsletter (you can opt out at any time).
  • Improving and customizing our website and services.
  • Preventing and detecting fraud or misuse of our services.
  • Sharing of Your Information

We may share your personal information with third parties in the following circumstances:

  • With service providers and business partners who help us operate our business, such as payment processors, shipping carriers, and marketing agencies.
  • With your consent or at your direction.
  • When required by law or to respond to legal process.
  • To protect the rights, property, or safety of us, our customers, or others.


We use reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

Customer Account and Login Information

When you create an account on our website, you can access a range of features including viewing your order history and updating your personal information. Your account login information, such as your username and password, are securely stored in our system.

Usage of Customer Account Information

Your account information is used solely for the purpose of providing you with access to your account and its associated features. It allows us to enhance your shopping experience by providing order tracking, managing your preferences, and offering a personalized service.

Security of Customer Account Information

We take the security of your account information seriously. Your login credentials and account details are stored securely using industry-standard encryption methods. However, it’s important for you to keep your login information confidential and not share it with anyone.

Access and Modification of Account Information

You have the right to access, modify, or delete the personal information associated with your account. You can update your information by logging into your account on our website. If you encounter any issues or require assistance, please contact our customer support.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically to stay informed about our practices.

Your Choices​

You have the right to access and update the personal information you provide to us. You can do this by logging into your account on our website or contacting us directly. You may also have the right to delete your account and personal information, subject to certain legal limitations.

You can opt out of receiving marketing communications from us by following the unsubscribe link in the emails or by contacting us. Please note that even if you opt out, we may still send you transactional or administrative messages.

Remember, your privacy is important to us, and we are committed to safeguarding your personal information. If you have any concerns about the security or usage of your account information, please don’t hesitate to contact us.

Thank you for being a valued customer of POPES Electrical & Data Supplies.